Power Pages External Identity: The Complete Onboarding Process

1. Introduction and Objectives
2. Role Distribution and Responsibilities
3. Detailed Process: Internal Business Department
4. Detailed Process: Portal User
5. Frequently Asked Questions (FAQ)

1. Introduction and Objectives

Objective

This documentation describes the process for onboarding new portal users in Power Pages with external identity management (Entra External ID). The focus is on the task distribution between internal business departments and external portal users.

Key Message

The internal business department performs activities exclusively in Dataverse. All interaction with the external identity provider is completed entirely by the portal user themselves.

Internal Effort

Steps

Time Required

Minute per user

Systems (internal)

Dataverse
+ Power Pages

Entra External ID

No
Interaction

2. Role Distribution and Responsibilities

Internal Business Department

Create contact record in Dataverse
Initiate invitation via Power Pages Admin
No direct access to Entra External ID

Portal User (Self-Service)

Receive invitation email
Register in Entra External ID
Set password and MFA
Access portal independently

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