The most frequent question in initial calls: "What does Power Pages really cost?"
The answer is more complex than "X euros per month" - but don't worry: after this article you'll know exactly what costs to expect and how to calculate them.
Promised: no marketing speak, no hidden costs, only honest numbers.
Costs at a Glance
Base License
per month
- Unlimited anonymous visitors
- 100 authenticated users/month
- Hosting included
Additional Users
per user/month
- From the 101st authenticated user
- Sold in 100-packs (€317/month)
- Scalable monthly
Implementation
one-time
- Setup & configuration
- Templates & customizations
- ERP/CRM integration
Understanding the Licensing Model
Authenticated Users vs. Anonymous Visitors
Authenticated Users
Definition: people with a login account who see personalized data.
Examples:
- B2B customer views their orders
- Partner views their commission statement
- Supplier views open purchase orders
Licensing: per active user/month
Anonymous Visitors
Definition: people without a login who only see public content.
Examples:
- Prospect reads the Knowledge Base
- Visitor browses FAQs
- Public product documentation
Licensing: unlimited in the base license
Important: only ACTIVE authenticated users per month are licensed, not registered accounts. If you have 1,000 registered customers but only 400 log in during January, you pay for 400 users.
License Calculation: Worked Examples
| Scenario | Active Users/Month | License Calculation | Cost/Month |
|---|---|---|---|
| Small B2B Portal | 50 | Base license (incl. 100 users) | €200 |
| Mid-Market Portal | 250 | Base (100) + 2× user pack (200) | €834 |
| Large Partner Portal | 500 | Base (100) + 4× user pack (400) | €1,468 |
| Enterprise Portal | 2,000 | Base (100) + 19× user pack (1,900) | €6,223 |
Rule of thumb: approx. 40-60% of your registered customers are active monthly. With 500 registered B2B customers, expect roughly 250 active users/month.
Hidden Costs? What Else May Apply
1 Capacity Add-Ons (for high traffic)
What is it? additional compute and storage capacity for very large portals.
When do I need this?
- More than 50,000 API calls per day
- More than 1 GB file storage
- Complex business logic with many automations
Costs: from €45/month (50,000 requests)
Most mid-market portals do NOT need Capacity Add-Ons.
2 Premium Connectors (for third-party systems)
What is it? licenses for connections to non-Microsoft systems (e.g. SAP, Salesforce, Oracle).
Examples of Premium Connectors:
- SAP ERP
- Salesforce CRM
- Oracle Database
- Adobe Sign
Costs: from €40/user/month (Power Automate Premium)
For Microsoft systems (Dynamics 365, SharePoint, SQL) NO Premium Connectors are needed.
3 Azure Services (Optional)
What is it? additional cloud services for specialized functions (e.g. AI, custom APIs).
Examples:
- Azure Blob Storage (large file uploads)
- Azure Functions (custom backend logic)
- Azure AI Services (chatbot, OCR)
Costs: variable, typically €20-100/month
Only needed for very specialized requirements.
4 External Developer Support (Optional)
What is it? maintenance, updates and new features delivered by an external service provider.
Typical support packages:
- 5 hours/month: approx. €500/month
- 10 hours/month: approx. €900/month
- On-demand (without retainer): €100-150/hour
Many companies manage Power Pages completely in-house (that's the point of low-code).
Reality for 80% of mid-market B2B portals:
costs = base license + authenticated users. No Capacity Add-Ons, no Premium Connectors, no Azure.
Simple, transparent, predictable.
Total Cost of Ownership: 3-Year Calculation
What does a Power Pages portal really cost over 3 years? Here's the honest calculation for a typical mid-market B2B portal with 500 users:
| Cost Position | Year 1 | Year 2 | Year 3 | Total |
|---|---|---|---|---|
| One-time Costs | ||||
| Implementation & setup (8-12 weeks) | €75,000 | — | — | €75,000 |
| Recurring Costs (per year) | ||||
| Base license (€200/month) | €2,400 | €2,400 | €2,400 | €7,200 |
| Authenticated Users (250 active) | €4,800 | €4,800 | €4,800 | €14,400 |
| → 2× 100-pack @ €317/month | ||||
| Total Cost of Ownership | €82,200 | €7,200 | €7,200 | €96,600 |
Per User/Year (Year 1)
€82,200 ÷ 250 active users = €329 per user
(including implementation)
Per User/Year (from Year 2)
€7,200 ÷ 250 active users = €29 per user
(licenses only)
Is It Worth It? ROI Calculation
Typical ROI Calculation (500 Users)
Savings Through Self-Service
- Support ticket reduction (40%): €48,000/year
- Elimination of status inquiries: €21,600/year
- Automated onboarding: €18,000/year
- Total savings: €87,600/year
Power Pages Costs
- Year 1 (incl. implementation): €82,200
- Year 2 (licenses only): €7,200
- Year 3 (licenses only): €7,200
Net Benefit (3 Years)
- Year 1: €87,600 − €82,200 = +€5,400
- Year 2: €87,600 − €7,200 = +€80,400
- Year 3: €87,600 − €7,200 = +€80,400
- Total: +€166,200 over 3 years
Break-Even: after 9 months the portal has paid for itself. Everything after that is pure profit.
Quick Calculator: Your Licenses
How to calculate your monthly costs:
- 1. Count your B2B customers who need a login (e.g. 500)
- 2. Multiply by 0.5 (activity rate) = 250 active users/month
- 3. Subtract 100 (included in the base license) = 150 additional users
- 4. Divide by 100 and round up = 2 user packs
- 5. Calculate: €200 (base) + (2 × €317) = €834/month
Prefer concrete numbers for your project?
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